> ## Documentation Index
> Fetch the complete documentation index at: https://docs.play2sell.com/llms.txt
> Use this file to discover all available pages before exploring further.

# General FAQ

> Frequently asked questions about SalesOS — account, platform, compatibility, and general usage.

# General FAQ

Common questions about SalesOS, your account, and the platform.

<AccordionGroup>
  <Accordion title="What is SalesOS?">
    SalesOS is a sales management platform that combines CRM capabilities, gamification, and automation. It helps sales teams manage leads and deals through a visual pipeline, stay motivated with rankings and badges, and save time with automated workflows. Access it at [app.play2sell.com](https://app.play2sell.com).
  </Accordion>

  <Accordion title="What browsers does SalesOS support?">
    SalesOS works on all modern browsers:

    * Google Chrome (recommended, latest 2 versions)
    * Mozilla Firefox (latest 2 versions)
    * Microsoft Edge (latest 2 versions)
    * Safari (latest 2 versions)

    Internet Explorer is not supported. We recommend Chrome for the best experience.
  </Accordion>

  <Accordion title="Is there a mobile app?">
    SalesOS is a web application optimized for desktop and tablet browsers. The interface is responsive and works on mobile devices, though the full desktop experience is recommended for pipeline management and reporting. A dedicated mobile app is on our product roadmap.
  </Accordion>

  <Accordion title="How do I reset my password?">
    1. Go to [app.play2sell.com](https://app.play2sell.com)
    2. Click **Forgot password?** below the login form
    3. Enter your email address
    4. Check your inbox for a password reset link
    5. Click the link and set a new password

    The reset link expires after 1 hour. If you do not receive the email, check your spam folder or contact your administrator.
  </Accordion>

  <Accordion title="Can I change my email address?">
    Your email address is tied to your authentication account and cannot be changed by you directly. Contact your company administrator to update your email address.
  </Accordion>

  <Accordion title="How is my data protected?">
    SalesOS takes security seriously:

    * All data is encrypted in transit (TLS/HTTPS) and at rest
    * Authentication uses an industry-standard OAuth/JWT identity platform
    * Role-based access control limits who can see and modify data
    * All actions are logged in an audit trail
    * Regular backups ensure data durability
    * Infrastructure hosted on secure cloud providers

    For detailed security information, contact our team.
  </Accordion>

  <Accordion title="What languages does SalesOS support?">
    SalesOS is available in:

    * English
    * Portuguese (Brazil)
    * Spanish

    The language is set per user in their profile settings. Administrators can set a default language for the workspace.
  </Accordion>

  <Accordion title="Is there a free trial?">
    Contact our sales team to discuss trial options for your organization. We offer guided trials where our team helps you set up and evaluate the platform with your real data and workflows.
  </Accordion>

  <Accordion title="How do I get support?">
    See our [Contact page](/support/contact) for all support channels, including email, chat, and priority support for Enterprise customers.
  </Accordion>

  <Accordion title="Where is SalesOS data stored?">
    SalesOS data is hosted on cloud infrastructure with servers in secure data centers. Data residency options may be available for Enterprise customers — contact our team for details.
  </Accordion>
</AccordionGroup>