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General FAQ

Common questions about SalesOS, your account, and the platform.
SalesOS is a sales management platform that combines CRM capabilities, gamification, and automation. It helps sales teams manage leads and deals through a visual pipeline, stay motivated with rankings and badges, and save time with automated workflows. Access it at app.play2sell.com.
SalesOS works on all modern browsers:
  • Google Chrome (recommended, latest 2 versions)
  • Mozilla Firefox (latest 2 versions)
  • Microsoft Edge (latest 2 versions)
  • Safari (latest 2 versions)
Internet Explorer is not supported. We recommend Chrome for the best experience.
SalesOS is a web application optimized for desktop and tablet browsers. The interface is responsive and works on mobile devices, though the full desktop experience is recommended for pipeline management and reporting. A dedicated mobile app is on our product roadmap.
  1. Go to app.play2sell.com
  2. Click Forgot password? below the login form
  3. Enter your email address
  4. Check your inbox for a password reset link
  5. Click the link and set a new password
The reset link expires after 1 hour. If you do not receive the email, check your spam folder or contact your administrator.
Your email address is tied to your authentication account and cannot be changed by you directly. Contact your company administrator to update your email address.
SalesOS takes security seriously:
  • All data is encrypted in transit (TLS/HTTPS) and at rest
  • Authentication is handled by Auth0, an industry-leading identity platform
  • Role-based access control limits who can see and modify data
  • All actions are logged in an audit trail
  • Regular backups ensure data durability
  • Infrastructure hosted on secure cloud providers
For detailed security information, contact our team.
SalesOS is available in:
  • English
  • Portuguese (Brazil)
  • Spanish
The language is set per user in their profile settings. Administrators can set a default language for the workspace.
Contact our sales team to discuss trial options for your organization. We offer guided trials where our team helps you set up and evaluate the platform with your real data and workflows.
See our Contact page for all support channels, including email, chat, and priority support for Enterprise customers.
SalesOS data is hosted on Supabase infrastructure with servers in secure data centers. Data residency options may be available for Enterprise customers — contact our team for details.